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客户服务

退货和退款

1. 如何退货?

请按照以下流程退货:

 请将包装盒内已备妥的且已支付运费的退货单贴在原包装盒上(或类似的大小合适的盒子),注意覆盖原来的寄送信息,然后联系顺丰快递。快递员将按照求在相应位置收取商品。

 

 退货权除外情况

 温馨提示您,个性定制产品由于是根据个人特别喜好定制的,因此无法享受退货权。不论如何若您购买了个性定制产品,即无法就该商品享受退货权力。

2. 如何换货?

请按照以下流程换货:

 请将包装盒内已备妥的且已支付运费的换货单贴在原包装盒上(或类似的大小合适的盒子),注意覆盖原来的寄送信息,然后联系顺丰快递。快递员将按照求在相应位置收取商品。

 

 换货权除外情况

 温馨提示您,个性定制产品由于是根据个人特别喜好定制的,因此无法享受换货权。不论如何若您购买了个性定制产品,即无法就该商品享受换货权力。

3. 退换货有什么条件?

退回商品前,请根据《一般销售条款条件》确认商品符合以下情况:
 -商品必须完整,所有的标牌和标签以及相关的配饰必须完好无损,包括任何特殊包装。不完整的、受损的或已使用的商品将无法退货;
 -商品必须在订单最初寄送之日起7日内退回;
 -任何需退/换的商品必须在联系客服人员之后14日内交给快递员;
 -任何退回的商品必须寄送至原发货国家;
 -商品必须是在tods.com购买,而非实体店或我们的任何门店购买;
 -若需多次退回商品,运费将不予补偿。若您退回订单的全部商品,可补偿运费。
 请在联系客服人员告知您的退货意向后7日内按照前述流程寄出商品。您仅在遵守该等7日退/换货期限的情况下方可行使该权利。
 
 您可致电客服人员退回最初送出礼品客户购买的商品。

4.退款何时退回?

我们收到您退回的商品后将检查商品状况,大概需要3-4个工作日。
 
 一旦该商品确定符合退货条件,款项将立即通过最初的支付路径以原数额退回。
 退货交易开始处理后一周内且/或根据您的银行机构政策,您的账户上会显示退款信息。

5. 我有多长期限退回或更换商品?

您可在商品發出後7日內要求退貨或換貨。
 您可透過信件、傳真或電郵方式通知我們您需行使退換貨權利。
 我們的聯絡方法如下:
 Italiantouch s.r.l.Via Stendhal 35, 20144 米蘭
 電話:400 0099 062,傳真:+39 02 89623481,電郵:tods-cn@store.italiantouch.com

6. 我能要求退换个性定制产品吗?

温馨提示您,由于个性定制产品是根据个人特别喜好制作的,因此属于退换货权利的除外情况。不论如何,若您购买了个性定制产品,即无法就该商品享受退换货权利。

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Size Guide
CITY GOMMINO MOCASSINO IN PELLE

13029348fhco

UK
EU
US
mm
mm
mm
5 6 7 8 9 10 11 12 13 14 15 16
38 39 40 41 42 43 44 45 46 47 48 49
5 6 7 8 8 8 8 8 8 8 8 8
234 236 238 240 242 244 246 248 250 252 254 256
234 236 238 240 242 244 246 248 250 252 254 256
234 236 238 240 242 244 246 248 250 252 254 256

Fits true to size. Take your normal size

Not sure about the size?

Please contact us @ +39 4234234234

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange
Reserve in store
  • Italia
  • United Kindom
  • Germany
  • Austria
  • Francia
Error

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano

+39 02 48028848

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Book an appointement
CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

CITY GOMMINO MOCASSINO IN PELLE
13029348FHCO
Orange

4 boutiques founded

Reserve in store
  • Italia
  • United Kindom
  • Germany

Please note that the availability of products refers to the time of the request. We trust in your understanding in case of short-term changes in the availability of products.

Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00
    15.30 - 19.00
  • Lun 15.30 - 19.00

Call us

+39 02 48028848

Call us

+39 02 48028848

Your details
We will send you an e-mail with your reservation’s details.
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Prodotto da riservare
CITY GOMMINO MOCASSINO IN PELLE

330 GBP 1500 GBP

4 UK / 37 EU 13029348FHCO
Informazioni negozio
Dev Boutique
Corso Vercelli 9, 20145, Milano
Contacts +39 00 00 00 devmilano@todsgroup.com
Opening hours
  • Lun 15.30 - 19.00
  • Mar-Ven 15.30 - 19.00 15.30 - 19.00
  • Lun 15.30 - 19.00
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